Refund Policy

1. Subscription Payments

Review Return operates on a monthly subscription basis. All payments are processed securely via Paddle.

2. Refunds

We offer a full refund within 7 days of your first payment if you are not satisfied with the service and have not yet sent any SMS review requests through the platform.

After the 7-day window, or once the service has been used, we do not offer refunds for the current billing cycle. You may cancel at any time and your subscription will remain active until the end of the paid period.

3. Free First Month

Clients who join under our founding partner offer receive their first month free. No payment is taken until the second month of service.

4. Cancellation

To cancel your subscription, contact us at hello@reviewreturn.com before your next billing date. Cancellations take effect at the end of the current billing cycle.

5. Exceptions

We will consider refund requests on a case-by-case basis in the event of:

• A technical failure on our part that prevented the service from functioning
• A duplicate charge

6. Contact

For refund or billing enquiries, contact us at billing@reviewreturn.com.