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Get More 5-Star Reviews.And Finally Hear What Your Customers Actually Think.

One text after every job.

Happy customers go straight to Google.

Unhappy ones tell you exactly what went wrong, so you can call them back, fix it, and keep the kind of customer worth keeping.

Built for US plumbers & service businesses

Or book a live walkthrough

One tap to send. Cancel anytime.

How It Works

After every job, you send your customer a quick text. They tap a star rating. Takes 5 seconds.

Happy customers (4 or 5 stars) go straight to your Google review page.

Unhappy customers (1, 2 or 3 stars) land on a short private survey — what went wrong, what could have been better, whether they want a callback. You get an instant alert with everything they said. Call them back, sort it out, save the relationship. And when three customers mention the same thing in a month? That's not bad luck. That is something worth fixing.

Most customers just want to know someone heard them. A quick callback is often all it takes to turn a bad experience into a loyal one.

No tech skills needed. No apps to download. No chasing customers.

A tradesman sends a review request text to a customer. Happy customers are guided to leave a Google review, while unhappy customers are redirected to a private feedback form, and you get notified instantly so you can respond fast
Three steps: 1. We ask every customer with a simple request after every job, 2. They share their feedback — good, bad, or in between, 3. You get notified instantly so you can respond, resolve, and turn issues into loyalty

Try it yourself

See exactly what your customers will see

This is the real thing, live — not a mockup. Tap a star below, or open it full-screen.

Demo account: Plum's Plumbing. No signup required.

Instant Feedback Alerts

The moment a customer submits their feedback, you get an instant SMS and email with everything — their name, what went wrong, and whether they want a callback. No delays. No surprises. No checking in later.

Your Own Private Dashboard

Your Own Private Dashboard

Every response, every rating, every piece of feedback logged in one place — including your 4 and 5 star wins. Filter by star rating, spot patterns over time, send review requests directly from the dashboard, and know exactly where your business stands at a glance. Customers who want a callback are flagged instantly with a Contact Request badge — so nothing slips through the cracks.

See a live example →
Monthly Reports, Done For You

Monthly Reports, Done For You

Every month you get a clean PDF summary — new reviews, common feedback themes, and how your rating is trending. No spreadsheets. No guesswork.

View an example report →

If you send review requests to at least 10 customers in your first 30 days and don't see results, we'll refund your first month. No questions asked.

Simple, Transparent Pricing

One plan. Everything included. No hidden fees.

ALL-IN-ONE

$99/month

No setup fee. No contracts. Cancel anytime.

  • Unlimited review requests
  • Instant customer feedback alerts
  • Private dashboard — all responses in one place
  • Monthly PDF performance report
  • Send review requests directly from your dashboard
  • Full setup handled for you

Frequently Asked Questions

Every Job Without A System Is A Review You'll Never Get Back

Every job you finish without a system is a review you will never get back. And a problem you will never know about.

That ends here.

One tap to send. Cancel anytime.

Get In Touch

Have questions? Want to know if Review Return is right for your business? Reach out — we're happy to help.

hello@reviewreturn.com
Happy tradesman giving a thumbs up with a five-star review speech bubble